Northbank Center

Reviews

• ★ ★ ★ ☆ ☆
  I had my wedding reception at the Northbank Center. The hall was beautiful and the staff was mostly great. There was one major exception. The hall caterer was terrible. He refused to honor his posted prices or change the online menu to alert future customers. As of this posting the online menu is still wrong more than 6 months after my wedding and over a year from when I told him it wasn't up to date. He both raised the prices on the dish I wanted by about 20% and charged me an 18% serving fee on a buffet meal (and the linens and china rentals!). The menu, still, clearly states "the following menus are prepared as a buffet meal. An 18% service charge will be added to all served meals". His reasoning was that he "put an emphasis" on weddings. When pressed he couldn't tell me how he treats a wedding any differently than a conference. If I chose not to go with him and just wanted the hall I'd have to pay a 15% surcharge (clearly stated upfront and more than ok) and the caterer would refuse to rent to me any tableclothes or china. Left a bitter taste in my mouth.
  By A Google User, March 11, 2018

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